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Sometimes downloads get corrupted by poor internet connections and by over zealous anti-viral software and our software trial is not immune to such corruption during the download procedure.
The exact affect of the corruption upon a download is impossible to tell. The corruption could be so significant that the file fails install or in lesser cases the file installs OK but has lost functionality.
In either case the software has been damaged and needs to be uninstalled completely and re-installed.
Many corruption problems can be rectified at the individual PC by adjusting anti-viral software setting, so if a download is corrupted more than once, try adjusting your PC settings.
One corrupt download is bad luck anything more than this is a problem.
Simple check to validate the software
Try these simple tests, if these can be completed the software would appear to be sound.
My Timeline application does not appear to work correctly
Open the Timeline software and create a New timeline, the New Timeline Wizard box should pop up.
Using the Next button and 'Help me! Fill in examples link', continue through the wizard and press the Finish button.
Has a simple 3 event timeline been created?
Closed and re-open the Timeline application.
Create a second New timeline, again use the wizard, but this time select different timeline units, maybe Historical.
On the Add Events page again use the 'Help me.Fill in with example' link, with the blank boxes filled move through the wizard using the Next and Finish buttons.
Has a simple 3 event timeline been created in the time period of years?
If these simple tests fail, the Timeline Trial is corrupt, completely uninstall the Timeline application, adjust your
Anti-Virus settings and download the Timeline Trial again.
Export / Import testing
A simple test for the Excel Import / Export process is to create a timeline and then export it into Excel, save the spreadsheet.
Import this spreadsheet into a new timeline; remember to ensure the timeline time units are adjusted to suit the data within the spreadsheet.
If this process works, it shows that all software programs are working OK and can transfere data.
Any problems still encountered are most likely down to data type and can be sorted out by changing the data category - 'Format cells' section in Excel.
For more information on Importing from Excel see Import section.
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System & Tests 